Customer Care

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As we launch this inaugural slate of products, please know that many of our objects have been produced in limited editions and may sell out quickly. We will do our best to list any objects that are unavailable as such on our site as soon as we are aware of it.

All Three-Fourths of an Ounce objects are packaged in handmade felt pouches or envelopes and come with an exclusive gift card featuring balm: a symbol of sympathy; cypress: a symbol of mourning; or rosemary: a symbol of remembrance. We will be honored to hand write your note on your behalf or send the blank card to you to inscribe to your recipient.

If you wish to return or exchange a product, we will gladly accept all undamaged and unused items in their original packaging within 60 days of purchase. Please email and we will reply within a day during regular business hours with instructions. If you would prefer to be contacted via telephone, please include your phone number in the body of your email.

Returned items will be reimbursed the full purchase price upon arrival in our warehouse or can be exchanged for credit.